CA
Crystal A
1 reviews | Active since Sept 2020
16 Sept 2021, 10:15
I took out a LOAN with ABSA in MAY
I took out a LOAN with ABSA in MAY. JUNE/JULY/AUGUST I made payment so I am up to date. But on my experian credit profile it shows I am 1 month in arrears which will let my credit profile look BAD!!! I have complained about this before but it is still showing. I need it fixed immediately.
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Absa's replyOfficial
16 Sept 2021, 11:19Dear Crystal Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care
Absa's reply16 Sept 2021, 11:19
Official
Dear Crystal Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your complaint reference number is C-***1. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback within the next four hours. Kind regards, Daphne Le Grange Group Customer Care