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Aida Dlamini Boni.dlamini
1 reviews | Active since Dec 2021
24 Apr 2024, 13:05
I took Car insurance with them but cancelled it because my Insurer counter offered, they debited me anyway after cancellation
I took Car insurance with them but cancelled it because my Insurer counter offered, they debited me anyway after cancellation. Now they are sending me from pillar to post when I ask for the refund. I am not getting assistance on the email and phone. 🤷🏻♂🤷🏻♂
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Absa's replyOfficial
24 Apr 2024, 13:31Dear Aida Dlamini
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw
Absa's reply24 Apr 2024, 13:31
Official
Dear Aida Dlamini
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.
The reference number for your complaint is C-***7.
Kind regards,
Group Customer Care
Rezona Louw