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Frances M

1 reviews | Active since Feb 2025

26 Feb 2025, 11:51

I strongly advise researching them thoroughly, checking for reviews

I recently had a highly disappointing experience with ABSA concerning a USDT withdrawal from my bank account. When transferring the USDT, I mistakenly overlooked the $250 transaction fee—an error on my part. Due to this, ABSA informed me that they had refunded the USDT back to my bank account. However, as of now, I have not received the refund.

Despite multiple attempts to contact their support team, I have received no response, leaving me feeling frustrated and uncertain about the status of my funds. The lack of communication from ABSA has made this situation even more distressing.

Fortunately, I was introduced to a financial recovery platform specializing in both crypto and asset recovery—TRANXCHK. They have proven to be highly effective, and I strongly recommend them to anyone facing similar issues. You can contact them via email at TR-ANX- CHK ^@^ G- {MAIL°COM}

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Replies (1)
Absa
Absa's reply26 Feb 2025, 12:12
Official
Dear Frances
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***6. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
RegardsPravesh BejayCustomer Value Management