ME
Mariette E
1 reviews | Active since Oct 2011
14 Jan 2016, 08:30
I still receive post after several requests not to
On my internet banking, all settings show that I want to receive all communication by email. Yet I still receive my interest statements by post. I have phoned every ABSA call centre imaginable and I have been to the branch in this regard at least 3 times. They either tell me \all your settings are showing 'no post'"or \""I have made a change and you should no longer receive post\"". Yet I still continue to receive statements with my personal information and account balances in the post. I believe this puts me at risk for *****. I need Absa to DELETE my postal address and never send me anything by post again. How do I do this??? Or should I move to a different bank to achieve this?"""
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Replies (1)Absa's replyOfficial
14 Jan 2016, 08:57Hello edwardsm2,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Absa's reply14 Jan 2016, 08:57
Official
Hello edwardsm2,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
