I spoke to Dora yesterday about a loan she said she’ll assist with my application i was on the line with her for 55 min using my airtime and she said her system is giving her issues she’ll call me back

I spoke to Dora yesterday about a loan she said she’ll assist with my application i was on the line with her for 55 min using my airtime and she said her system is giving her issues she’ll call me back. She hasn’t even called me since yesterday 11 am