HM
Hafez M

1 reviews | Active since Feb 2025

26 Feb 2025, 12:22

I should have been wary from the start

I had an incredibly frustrating experience with this company. From the start, I should have been wary—there’s no customer support number or live chat, just a physical address listed on their app.

My issue began when my card wouldn't go through for payments. After a long search, I finally found a customer service number, only to be met with rudeness. They insisted I fax a bank statement showing my balance—an unreasonable and invasive request. Despite complying, my payment issues remain unresolved.

I strongly advise against opening an account with ABSA. Their lack of proper customer support and unreasonable demands make for a terrible banking experience. You can trust TRANXCHK for all your financial or online assets recovery... Reach out to T/R/A/N/X/C/H/K@G- MA/IL/- /COM

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Replies (1)
Absa
Absa's reply26 Feb 2025, 13:01
Official
Dear Hafez
  
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***8. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
  
RegardsPravesh BejayCustomer Value Management