SL
Simon L

1 reviews | Active since Oct 2016

27 Oct 2016, 17:09

I regret leaving FNB

<p>I recently opened an account with absa online uploaded all necesaary documents and switched my salary. Yesterday I went to pick up my card at the ****arney branch and all was in order. Today I went to the petrol station and filled up my car only to find out that the card is not working!!! Called the ********** 600 number and spent over R100 airtime speaking to Puseletso who couldn't help me instead referred me back to the branch at 16:00 !!! I asked to speak with the Team Leader Tshepo who was beyond useless and told me there's nothing he can do for me and that I should call the Lady who helped me open the account over the phone ?! Guess what I had to leave my car at the petrol station and use public transport to go home !!! I WANT THIS ABSA PIECE OF SH#T CARD CANCELLED AS IN YESTERDAY I'M DONE WITH YOU GUYS !!!!!! I SINCERELY REGRET LEAVING FNB </p>

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Replies (1)
Absa
Absa's reply28 Oct 2016, 09:53
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,