EG
Ernest G
1 reviews | Active since Aug 2020
31 Aug 2024, 08:06
I reduced my premium...
I reduced my premium but then canceled it and yet I got debited for the full and after the contract was canceled...
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
02 Sept 2024, 07:42Dear Ernest George Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Absa's reply02 Sept 2024, 07:42
Official
Dear Ernest George Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw