DR
Dr R
1 reviews | Active since Feb 2019
05 Jun 2023, 08:12
I recommend ABSA Bank
I made withdrawal and I only received withdrawal slip and I went to absa branch in johannesburg commissioner street, gentleman assisted to open investigation case, within a month the refund was made 👌 👍 🙂
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
05 Jun 2023, 09:04Dear Paul Radebe,
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards,
Russell EdwardsCustomer Value Management
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards,
Russell EdwardsCustomer Value Management
Best regards,
Absa's reply05 Jun 2023, 09:04
Official
Dear Paul Radebe,
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards,
Russell EdwardsCustomer Value Management
It is indeed pleasing to receive complimentary remarks about the staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards,
Russell EdwardsCustomer Value Management
Best regards,
DR
Dr R's updateReviewer Update
12 Jun 2023, 12:52I app**** for a loan been waiting for outcome since a 10 days ago, I called 6 times and I was told team leader will call me.
I think capacity is too small to accommodate clients
I think capacity is too small to accommodate clients
DR
Dr R's update12 Jun 2023, 12:52
Reviewer Update
I app**** for a loan been waiting for outcome since a 10 days ago, I called 6 times and I was told team leader will call me.
I think capacity is too small to accommodate clients
I think capacity is too small to accommodate clients
DR
Dr R's updateReviewer Update
18 Jul 2023, 13:00I have been trying to stop postal correspondence. It won't stop I visited branch three times they are now sending 2 at the same time. I asked to close the account.
DR
Dr R's update18 Jul 2023, 13:00
Reviewer Update
I have been trying to stop postal correspondence. It won't stop I visited branch three times they are now sending 2 at the same time. I asked to close the account.
Absa's replyOfficial
18 Jul 2023, 14:34Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,
Absa's reply18 Jul 2023, 14:34
Official
Dear Customer Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. Your reference number is C-***1. I will review and provide you with my specific contact details as well as an expected timeframe for further updates/ feedback via email or by contacting you telephonically during the day. Looking forward to being of service to you. Kind regards Nthabiseng Sibande Customer Value Management Absa Bank Ltd
Best regards,