BR
Brandon R

1 reviews | Active since Mar 2014

02 Nov 2018, 09:20

I PAY, YET YOU ACT LIKE I AM NOT???

Absa, I am very unhappy with your conduct. I am under debt consolidation which is all in order, you are paid every month and I get a notification that you have received the payment and dropped my cc limit each month.

I pulled an ITC check on my self a month back and was horrified. ABSA (Yes ABSA) shows no payments for the last year for 120+ days. Where do you get that?

I contacted my debt councilor and she informed me that ABSA said it is an ITC issue, I must contact Transunion. However, it falls on ABSA and what info you send through.

You are the only credit that is doing this, all my other show paid and every month the others are correct.

I tried to rent a property and this stopped it as it looks like I am not paying you, where I have never missed a payment.

I want this corrected, looked at and sorted out with proof urgently before I take this further. You are ruining clients names...….!!!!

0
Replies (1)
Absa
Absa's reply02 Nov 2018, 14:30
Official

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once the matter is resolved.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd