GB
Gugu B
1 reviews | Active since Mar 2025
31 May 2025, 09:35
I opened an absa tra...
I opened an absa transact
Helpful (0)
Replies (2)0
Replies (2)
Absa's replyOfficial
02 Jun 2025, 07:46Dear Gugulethu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply02 Jun 2025, 07:46
Official
Dear Gugulethu Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***5. Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's replyOfficial
03 Jun 2025, 12:55 Dear Gugulethu
We refer to your complaint posted on Hellopeter.
Thank you for bringing this to our attention, the reference number for your complaint is C-***5.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 03 June 2025, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Thank you for bringing this to our attention, the reference number for your complaint is C-***5.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 03 June 2025, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Best regards,
Absa's reply03 Jun 2025, 12:55
Official
Dear Gugulethu
We refer to your complaint posted on Hellopeter.
Thank you for bringing this to our attention, the reference number for your complaint is C-***5.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 03 June 2025, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
We refer to your complaint posted on Hellopeter.
Thank you for bringing this to our attention, the reference number for your complaint is C-***5.
Please accept our sincere apology for any inconvenience caused.
Kindly provide our office with your account or ID number and a brief explanation of your complaint by close of business 03 June 2025, to ensure effective investigation and feedback.
Regards,
Rezona Louw
Specialist Case Manager: Social Media
Customer Value Management: Customer Care
T +11 ***
Absa, Towers West, 15 Troye Street, Johannesburg, 2001, South Africa
www.absa.africa
CONFIDENTIAL
Best regards,