TH
Thandazile-Maka Hlongwane
1 reviews | Active since Oct 2019
18 Nov 2021, 07:55
I need clarity
My account was lock or put on hold without my knowledge been trying to call being put on hold for over 30min
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Absa's replyOfficial
18 Nov 2021, 12:31Dear Thandazile
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours.
I look forward to being of service to you.
Vanessa Crowe
Absa's reply18 Nov 2021, 12:31
Official
Dear Thandazile
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within 4 hours.
I look forward to being of service to you.
Vanessa Crowe