I made arrangements to pay my loan cash

Today 14 October 2017 I was surprise when I see debit orders in my account cause I made arrangements with your attorneys to pay R300'00 cash every months on my salary date and the money that you debited is for my mother funeral cover please return my money cause I made arrangements that I must pay 300 cash , you debited R2660, on my account without my consent please please return the money