mM
mpho M
1 reviews | Active since May 2019
06 Mar 2023, 14:20
I made a call to do ...
I made a call to do an arrangement on my vehicle financing only to find out that arrangement was not done by the consultant that I spoke to because they didn't escalate the matter to the right person
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Absa's replyOfficial
06 Mar 2023, 14:29Dear Mpho Molefe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareRezona Louw
Best regards,
Absa's reply06 Mar 2023, 14:29
Official
Dear Mpho Molefe
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareRezona Louw
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***4 Kind regards,Group Customer CareRezona Louw
Best regards,