I'm so mad

<p>I've got a ABSA Student Silver Cheque Account that gives you a range of "free" vouchers every month. From airtime to a bus ticket, and the charge is "only" R21. HOWEVER, since getting the account I've only been able to redeem a single voucher. When you TRY to redeem the vouchers, you have to spend R1.50/60s and it will literally work 1% of the time. When you call the customer service, you get put on hold and when you eventually get through, you get referred to marketing , who also love the hold button. But wait, then marketing refers you to the company that runs the cellphone portal and they don't even know what vouchers you're talking about. Even the businesses where you're trying to redeem the vouchers don't know what they are. And the ENTIRE time you're calling and being ignored like you're fighting for a relationship, you're spending your own money and airtime JUST TO REDEEM A "FREE VOUCHER." I spent the entire day on hold once and spent R106.34 in airtime, all I wanted was a R20 McD's voucher. Poor service ABSA, poor.</p>