I'm ****ed off

I contacted the call centre to query about Internet banking because I had a problem with logging in to my account. I spoke to Lionel and he told me that the was an error on their system . He promised that he will send the request to the relevant department to open my account as it was blocked. He told me that I must try to log in to my account today after 12:00. I did try to in and it giving me the same error. I called the call centre again and I was assisted by another lady and she told me that my Internet was blocked because I owe them R255 Internet banking fee which I was not aware of. Then she put me through to general queries department and the lady confirm that the R255 was debited from my account for Internet banking . She transferred me to another department because she couldn't answer all my questionsThe third person told me that she wants to check what is going on on my account and put on hold for 3 minutes then she disconnected without saying anything which is very rude. Please deposit my R255 into my account and replace my airtime that I use to call the call centre for *** service.Unlock my Internet banking as Lionel confirmed that it was an error on your system<br> <br>