I love Absa but I'm getting bad service

Item: Absa
Rating: 3
Author: Kagiso B

Seems like Absa doesn't want to close my credit card, I've been calling since last week and all i get is that the department that deals with credit cards closure is busy and i will receive a call back, but no one has ever called me, maybe on this platform I'll get help.

Helpful (0)

Replies (1)

Absa's replyOfficial

28 Apr 2023, 08:37

Dear Kagiso Baloyi

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3 Kind regards,Group Customer CareVanessa Crowe

Absa's reply28 Apr 2023, 08:37

Official