1 reviews | Active since Sept 2010

11 Nov 2025, 18:29

I LOVE absa

In short, my absa accounts and investments were ****** by *****ster. The were very sophisticated pretending to be from absa. The never asked me form one time pin, credit card ccv number expiry dates, pin codes or passwords. The *****sters had all my details and used telephone and sms & numbers almost identical to absa’s numbers. The SMS’s they sent me were identical to absa’s . The even gave me the official absa ***** line number.

I was lest with R1,57c after they were done. I went to SAPS and opened a banking ***** case. I also contacted absa ***** line and sent them an email. I went to my local absa branch Waverly Pretoria the staff were incredible with helping and guiding me. They show empathy and understanding admitting that today *****sters are incredibly sophisticated. The absa appointed ***** investigator gave me weekly updates while the investigation was under way and she was very professional. The same with absa ***** call centre staff.

Two weeks after SAPS & absa ***** had completed their official investigations. I got all my monies back from absa, it was just under R700,000 back. THANK YOU absa.

The SAPD said that there is currently a very sophisticated syndicate busy with this **** and were targeting most of the banks. NEVER TAKE ANY CALL OR REPLY TO SMS’S, WhatsApp’s OR EMAILS. Contact or GO you bank directly.

Regards Kevin B

0
Replies (1)
Absa
Absa's reply12 Nov 2025, 11:14
Official
Dear Kevin
It is indeed pleasing to receive complimentary remarks about our staff / Business units who have provided quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.  Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,