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Patrick M

1 reviews | Active since Apr 2013

02 Jul 2015, 17:06

I just dont get it

Hi there<br> <br> I had just paid my loan upgraded my account to Savings account but still get no products from Absa. I get paid in Absa and bank with them but no services have been offered. I have been to the bank a couple of time demanded clarity but no one seems to know what's happening. I tried applying for the simplest, a revolving loan that the bank automatically takes when your salary hits your account but it tells me my account does not qualify.<br> <br> Now I started asking myself what if I get ****** someday and need R500.00 to get help? What will happen then? How is Absa taking care of me as client? Are they just enjoying my service fees that I pay every month? I really do not understand. How can an instant/one month loan be a problem when the bank receives my salary every month? These are type of questions that I ask myself every day. You look at their slogan and really wonder. <br> <br> I am so upset as I keep on having to use other alternatives when I need R300 or R600 to cover me until month end when I have a bank who should be assisting me with this.

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Replies (1)
Absa
Absa's reply03 Jul 2015, 11:00
Official
Hello shandup,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,