MS
Michael S
1 reviews | Active since Feb 2025
07 Jan 2026, 15:28
I have never missed ...
I have never missed a payment, yet they make it seem like I have not paid my bond 4 months in a row, which is completely false, my statement says I am up to date, now I have a bad credit score on Transunion.
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Absa's replyOfficial
07 Jan 2026, 16:21Dear Michael
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Best regards,
Absa's reply07 Jan 2026, 16:21
Official
Dear Michael
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Thank you for bringing this unfortunate matter to my attention. Please accept my sincere apology. Your reference number for this complaint is C-***8. Please be advised that an email has been sent requesting information. Once we receive it, we will look into it more.
RegardsPravesh BejayCustomer Value Management
Best regards,