mS
maina S
1 reviews | Active since Jun 2014
27 Oct 2021, 12:35
I have been trying to close my credit card account and get a paid up letter with Absa for over a month now with no luck
I have been trying to close my credit card account and get a paid up letter with Absa for over a month now with no luck. I have been calling their call center and sending emails but noone is willing to assist me.
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Absa's replyOfficial
27 Oct 2021, 14:53Dear maina sibanda
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.
The reference number for your complaint is C-***1.
Kind regards,
Rezona Louw
Group Customer Care
Absa's reply27 Oct 2021, 14:53
Official
Dear maina sibanda
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours.
The reference number for your complaint is C-***1.
Kind regards,
Rezona Louw
Group Customer Care