MM
Mongezi M
1 reviews | Active since Nov 2021
02 Feb 2024, 03:20
I have been charged R1115 it says admin fee. What admin did u provide for me
I have been charged more that R1000 for admin fee that I don't even know where they come from. Why was I not told bout this when I opened the account. Admin fee plus bank charges. What is this admin fee and why does it cost 10 times more than my bank charges? I'm really not happy at all. Mayb that's why majority of people use capitec 😡
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Absa's replyOfficial
02 Feb 2024, 09:20Dear Mongezi Kunene Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw
Absa's reply02 Feb 2024, 09:20
Official
Dear Mongezi Kunene Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***7. Kind regards, Group Customer Care Rezona Louw