JK
JOHN K

1 reviews | Active since Aug 2025

28 Apr 2026, 07:43

* I have been banking with them for years now

* I have been banking with them for years now. They could not issue out a credit card to regardless my attempts and banking history. I must always use cash for every aspect of my life. Im utilising the online platform and mobile app but most services are restricted, i cant apply for loans, personal or home loan, or any others related banking services. It feels like im actually loosing more than benefiting which is one the banks core principles to grow and support its clientele. So how do i grow in any way when im so limited and restricted. i feel there is a huge TCF standard breach not met in this regards and its si unfair that they have not made any strides to help me grow as an individual. We all have dreams and desire financial freedom.

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Replies (1)
Absa
Absa's reply28 Apr 2026, 12:30
Official
Dear John Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically.   The reference number for your complaint is C-***8. Kind regards,Group Customer CareVanessa Crowe