LN
Lumumba N

1 reviews | Active since Apr 2025

12 Apr 2025, 06:23

I have an bank account at absa

I have an bank account at absa. The problem is when I login to my banking app to do transactions it says limits are set to 0. And i didn't do that I made transactions before but now it's telling me about limit and its so much inconvenient and am far away from town they say I must visit the branch

0
Replies (2)
Absa
Absa's reply14 Apr 2025, 12:52
Official
Dear Lumemba 
 
Thank you for bringing this unfortunate matter/incident to my attention. I have already responded to you as per case C-***1. Please ba advised that I tried calling you and sent you an email as we require details from you to be able to assist.
 
We await your response to the email sent.
 
 
Kind regards,
Group Customer Care
Vanessa Crowe
 
Absa
Absa's reply16 Apr 2025, 08:42
Official
Dear Lumemba 

With regards to complaint number C-***1.
 
I am unable to get hold of you telephonically, and you have not yet responded to my email for more information.

Kindly advise if you still require my assistance.
  
Kind regards,
Group Customer Care
Vanessa Crowe