WS
Wayne S
1 reviews | Active since Aug 2012
11 Apr 2025, 13:19
I have a car on finance with Absa and my pay dates have changed and I have emailed countless times and phoning is useless cause I can't get through ever
I have a car on finance with Absa and my pay dates have changed and I have emailed countless times and phoning is useless cause I can't get through ever. Now they are adding interest apon interest every month even after I have informed them countless times via email my pay dates have changed
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Replies (1)
Absa's replyOfficial
11 Apr 2025, 13:33Dear Wayne
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards
Pravesh Bejay
Customer Value Management
Absa's reply11 Apr 2025, 13:33
Official
Dear Wayne
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. Your reference number for this complaint is C-***2. Just to let you know, an email has been sent asking for information. Once we receive it, we will look into it more.
Regards
Pravesh Bejay
Customer Value Management