I hate this bank

I've been waiting since may to get a card delivered. The couriers could not get hold of ne so I ended up closing the account. Now I've changed my number, re app**** and still you guys have used the old number. How even? Now again I'm missing the couriers calls. Why are you so irritating?it has taken more than half a year to get this sorted. You guys are pathetic actually. I sent an enquiry and was told to call.do you have any idea how much mo ey I wasted calling you for the last 7 months?