I hate the bank and their *********** staff!!!

Long story short! After paying my first loan, I went back for another. My wife was retrenched three months after we bought our house. I had to take on all the financial responsibilities. This is after absa declined our homeloan after years of banking. In December 2013 I could not draw from my account. I was told that people under dept review does not qualify/could not use a cheque acc. ( I had to do debt consolidation as my wife was still unemployed). I was told to open a savings acc and the chq acc will be closed. R800 and some rands were deducted as that was admin fees on the chq acc. The rest of my money was trnsferred to the savings acc. Yesterday I get a sms stating \ sommons for chq acc arears R3500. *** is wrong with this bank! I' ve been a loyal clients for years and this is how they thank me after it is the fault of their *********** staff at Vanguard branch who did not close the acc as they said they would. PLEASE do not open any accounts at this bank as they only care about sales....not the need of the client....they are quick to give small loans but as soon as you as their "valued\"" client for some reason cant make payment they threaten you with leagal action."""