I hate absa

Item: Absa
Rating: 2
Author: Makhosazana M

Absa is the worst I lost my card last year ordered a new one online.Decided to go to the branch so I had two cards.I was told I could use both I had been using one card all along. My bag was ****** no worries I have a spare card imagine my embarrassment at the till when the card declined turns out they blocked the second card I played R70 for nothing so now I had to make another card R70 again

Helpful (0)

Replies (2)

Absa's replyOfficial

22 May 2024, 08:30

Dear Makhosazana Mbele, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsMarvellus ChaukeAbsa Bank Group Customer Care

Best regards,

Absa's reply22 May 2024, 08:30

Official

Best regards,

Absa's replyOfficial

24 May 2024, 08:34

Dear Makhosazana Mbele, Please be informed that I sent you a response via email and I await your reply. From Marvellus Chauke.

Best regards,

Absa's reply24 May 2024, 08:34

Official

Dear Makhosazana Mbele, Please be informed that I sent you a response via email and I await your reply. From Marvellus Chauke.

Best regards,

I hate absa

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