PP
Preeya P

1 reviews | Active since Dec 2016

30 Oct 2018, 11:34

I had to publish this so Absa can take the time to read my email and hopefully call me back after 3 months

Why is it so difficult to instruct Absa to do anything. I have sent emails and made calls relating to the restructuring of my loans(personal+finance) initially in July. To date there has been no response and no one has bothered to contact me. At the end of the month , should the required amount not be in my bank account then it is only I who will be penalized yet my attempts to make arrangements will have proved futile. I demand that someone contacts me before the end of today. I am abroad so reach me on + ********** 93066

0
Replies (2)
PP
Preeya P's update30 Oct 2018, 11:35
Reviewer Update
My contact number is + ********** 93066
Absa
Absa's reply30 Oct 2018, 12:50
Official


Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd