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Marina M
1 reviews | Active since Oct 2017
22 Oct 2021, 22:57
I had such bad servi...
I had such bad service with ABSA insurance... Firstly you can't get hold of anyone to assit you on their nr. and secondly no one reply on your mail. I tried to sort out a claim that I reported 2 weeks ago...and no luck yet...but they quick to take every month their premium...never had such terrible service in my life.Really so fed up with ABSA!!!!
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Absa's replyOfficial
25 Oct 2021, 09:24Dear Marina Meyer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,
Absa's reply25 Oct 2021, 09:24
Official
Dear Marina Meyer
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate and provide you with feedback timeously.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Best regards,