I get locked out of Internet banking every month/

Cannot get clarity on my bill. Virginmoney never phones me back , leaves me waiting on the telephone, while I wrack up huge bills trying to call the service department, then when I ask to speak to a supervisor they drop the call. Virginmoney pick up a phone ..make my internet banking login work so I can pay what I owe.<br> Poor service, cheapskate company that won't phone its clients .