DS
Damon S

1 reviews | Active since Feb 2011

15 Jul 2016, 13:45

I get emailed statements and info almost a year after leaving the bank...

<p>I would like to know why I am getting credit card statements still, I left ABSA almost a year ago.. </p> <p>I even had to pay to close my accounts with ABSA. I didn't expect this from a big 4 bank in SA. This is highly unprofessional. I have tried three times to get this resolved nad sent to mutlple ABSA emaila ddresses but have had not one response or courtesy call, only the automated one's. Yes, I understand I am no longer a paying client of ABSA's, but I was for more than 10 years..</p>

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Replies (1)
Absa
Absa's reply18 Jul 2016, 05:12
Official

Thank you for bringing this matter to our attention. One of our resolution agents will contact you once your matter has been resolved.

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd