I feel ****** by Absa bank

<p>It has been over a week since I called Absa bank with regard to my credit card with money missing from it till today still waiting for a responsed from Kingsley lenake. I was called by a call center agent from the collection depdepartme who told me am behind with my payment of which is R1000 something I told the agent that I will be making payments but I would still like to use the account of which I deposited R5000 in to the account. To my surprise only to find around R350 in the account . I was told it would take 24h to resolve but over 7days and still waiting with no answers nothing .</p>