1 reviews | Active since Dec 2016
I don't understand why in 2018 I have to go to the bank to reset my pin?
I phoned ABSA complaint resolution to reset my cellphone banking app pin and I was told I have to go to the branch to reset my pin. In 2018 I have to go to the bank to reset my pin? I can take out a cellphone contract online yet I cannot change my pin on the app that is on my phone?
I understand the risk but it can be mitigated, thru security questions.
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Kindly provide me with your ID number (send Privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Client
Kindly provide me with your ID number (send Privately) in order for me to investigate the matter and provide feedback once the matter has been resolved.
Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd