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1 reviews | Active since Oct 2024

18 Oct 2024, 15:42

I dont like ABSA

First of all: NO star. Not even one. Question & Warning !! How did the ****mer knew that a NEW card was issued by ABSA bank??? How does the ****mer know everything about you: Names & Surname, ID Number, Address, Bank account number and activity???

So, got a call from THE ""bank""(the ****mer). They knew everything and I mean EVERYTHING about me. They just wanted to verify and activate the brand spanking new card that was just issued from ABSA bank. Asked to verify the numbers on the card and, YES it was given all, thought it was the bank(should have known something was wrong - the service was friendly, respectable and helpful, it was impeccable). My mistake. Why? because I'm a senior, gullible, trust everybody and not sure on how all this on-line banking technology works AND only ABSA bank knew about the new card right? RIGHT? Doesn't matter, ABSA did their investigation and no-foul-play on their side: My problem - Gave all the info - LOST IT ALL

Everybody banking at ABSA should be aware that ****mers are prepared, armed with your personal and banking details also have knowledge on your current activity(new accounts, cards, ext.), they are ready to pray on all especially the older generation, seniors(all races). ABSA will NOT take ANY responsibility on their part for the security of YOUR personal, bank details and current account activity. ABSA will only shrug their shoulders and leave you to your own devices. ABSA is a ***** themselves, customers details was leaked/hacked/given/sold and know that eyes are on all your accounts and activity. ALL are a target for ****s.

I'm closing my accounts.

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Replies (2)
Absa
Absa's reply18 Oct 2024, 16:53
Official
Dear Valued Absa Client, Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***7. RegardsMarvellus ChaukeAbsa Bank Group Customer Care 

Best regards,

Absa
Absa's reply18 Oct 2024, 16:55
Official
Dear Valued Absa Client, Kindly provide me with your ID number or account number to enable us to investigate the matter, you may email the same to ***ca, I await your reply. From Marvellus Chauke.

Best regards,