RG
Rika G

1 reviews | Active since Jan 2013

30 Mar 2017, 11:09

I don't have time for this!

<p>Absa Alberton- waiting to see a consultant for more than an hour now. There are two consultants at a big branch and no manager on duty, at 11:00 on a Thursday?</p>

0
Replies (2)
Absa
Absa's reply30 Mar 2017, 11:41
Official


Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

RG
Rika G's update31 Mar 2017, 20:42
Reviewer Update

Hi Claudette, thank you for following up so promptly, it was explained to me that most staff was at training, and Veronica was able to help after I was sent to the wrong queue. Thanks for getring in touch.