A
Aniena
1 reviews | Active since Apr 2025
27 Apr 2025, 13:38
I do understand now how your ***** unit works
I do understand now how your ***** unit works. They do not investigate a transaction or the person were the money went. Their sole purpose is to investigate who is to blame, your client or the bank. Not there to protect the client at all. Rather make use of SAPD than your bank's ***** unit
Helpful (0)
Replies (1)0
Replies (1)
Absa's replyOfficial
29 Apr 2025, 08:59Dear Aniena Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2 Kind regards,Group Customer CareRezona Louw
Absa's reply29 Apr 2025, 08:59
Official
Dear Aniena Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***2 Kind regards,Group Customer CareRezona Louw