I demand justice my credit record in sinking down

Absa is tarnishing my credit score and this has been going on from February they not sorting it out what's the next term should I take now because im capable of paying my debts yet the can't load a debit order and they have no heart they dragging my name in mud Im so fed up by this *********** act from absa and also I have a car insurance from them and they not loading nor giving me my cash back rewards as per my driving kilometers