LT
Lezard T

1 reviews | Active since Dec 2016

17 Jul 2018, 23:19

I can't bank at this bank anymore

For some reason I have been locked out of my account again. The 3rd time. I cant make any payments. I get authentication error no matter what I do. Cant even transfer between my own accounts. I cant trust Absa with my money anymore. This is now starting to happen every couple of months. Please fix your mess asap. You should know how by now.

0
Replies (1)
Absa
Absa's reply19 Jul 2018, 16:23
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd