I Can't Trust ABSA With My Money

I opened an ABSA Gold account on the 15th January.I made one EFT payment and the rest was normal swipes.However, i was charged a R150 internet bank fee.When i called i was told it was because i made use of the pay/clear service or downloaded archive statements ,which i did not.<br> It was normal EFT even if i did.It would not be R150 and why would, i download an archive statement on an accoun thats 6 weeks old.What archive statements are there.Are you being serious.<br> <br> Then your absa credit card was supposed to take the money out on the 4th but did so on the 2nd.Its shows online and we called 2/3 times to confirm the date as well before.Check your records but the customer service agent we spoke to seemed arrogantly adamant that we are wrong.However we have proof we are correct with an online snipe of our account dates etc<br> <br> You took R150 first for the internet bank fee then R57 when you took payment early for the credit card.Obviously there was nothing there.You made the mistake however we as customers must pay for it.<br> <br> You seem to take our money as and when you please.<br> <br> I am considering changing my bank.I have lost faith in ABSA.I don't think,I can trust you with my money. <br>