KK
Kutloanos K

1 reviews | Active since Nov 2016

31 Aug 2017, 04:27

I asked for car insurance quote,said system was off and **** that they will call back

I chit chatted with one of your agent who called me after I asked for Car Insurance Quote online. As I have been with ABSA Idirect previously,I brought it to his attention.Only after that he tell me that the system is off and he will call me back. He never did. I wanted to sign-up with you because previously the premium was reasonable. I would have liked to get covered from the 1st of September 2017. I am disappointed.

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Replies (1)
Absa
Absa's reply31 Aug 2017, 10:55
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd