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Ria W

1 reviews | Active since Jul 2019

14 Feb 2023, 00:59

I as a widow am getting shocking treatment by Absa

My husband opened his Absa account 40 years ago and he and I ran our bussiness from this account. It was a T/A and we used it for our bussiness of 40 years. My husband sadly passed and I am in the process of changing the company to a PTY. Our main bussiness is that of building contractor for various insurance houses. The change over of this is a timeous process,. Absa has put a lock on this account and even after the excecutor requested that the lift be removed do they still leave it there. I cannot pay salaries or buy materiaal. My debit orders do not go off. And I was now informed that due to Fica issues this account will be closed within 5 days. I have not even been aware that there was Fica problems. I was not informed of this. It is shocking and heartbreaking that I am being treated like this, as a widow life is very difficult and now our bank of 40 years just give me a kick while I am very vulnerable. Instead of assisting me they make my life very difficult. I am very disappointed with you Absa after 40 years this is how you help me.

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Replies (1)
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Ria W's update16 Feb 2023, 08:47
Reviewer Update
So while you were investigating, the account has simply just been closed. I cannot believe that after 40 years of banking with you this is how you do your bussiness. You are shocking and I will closed all my bank accounts that I have with you asap. You have no compassion and you do not care about your clients wellbeing. You dont care that there are debit orders that has to go off, I have to pay the credit cards. No Absa bank does not care.