CC
Charles C

1 reviews | Active since Feb 2017

26 Jun 2017, 13:50

I appreciate the Absa, Three Rivers branch managers' service!

<p>After all, the branch manager of Three Rivers namely: Hannelie, phoned me about my bad experience with Aletta Brown and apologized for the false demand that Aletta made yesterday and sending me on purpose to a teller to make a deposit instead of sending me to another colleague to collect my card.</p> <p><br />I appreciate her phone call, but still think that Aletta Brown should be dealt with, as she is *********** in her work and very unprofessional when it comes to speaking to customers without arguing!</p>

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Replies (1)
Absa
Absa's reply26 Jun 2017, 14:24
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd