I am very disappoint with my Bank Absa I got debit order for R6400 on the 31st of Dec 2020 when I phoned them they asked me to call another number that number is forever busy. This is un professional as they should consult with me before taking my money.

Item: Absa
Rating: 1
Author: Sam M

<div>I am very disappoint with my Bank Absa I got debit order for R6400 on the 31st of Dec 2020 when I phoned them they asked me to call another number for Journal debit that number is forever busy as I have tried calling many times

This is un professional as they should consult with me before taking my money.

Our money is not safe with Absa Bank anyone can go take the money without consulting with the account holder

My phone is ***</div>

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Replies (1)

Absa's replyOfficial

02 Jun 2021, 10:12

Dear Sam Mpungose

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .

The reference number to your complaint is C-***3

Kind regards,

Rezona Louw

Group Customer Care

Absa's reply02 Jun 2021, 10:12

Official

Dear Sam Mpungose

The reference number to your complaint is C-***3

Kind regards,

Rezona Louw

Group Customer Care