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Shanaaz D
1 reviews | Active since Jun 2019
20 Nov 2019, 09:41
I am tied of the run around and i am tied of being sent from pillar to post!!!!!!!!
Well I have been dismissed from Absa in April 2014.... I have since tried to get my provident fund money paid out from the and I have been sent from pillar to post.... Every time I was told previous team leaders were no longer working there and hr just kept transferring me from one department to another can anyone advise me on what to do with regards to this please I am tied of the run around
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Shanaaz D's updateReviewer Update
20 Nov 2019, 14:38I would appreciate is someone from Absa can assist me or contact me on *** or by email *** with regards on my previous message.... I am tied of running up and down and still to receive no help what so-ever.
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Shanaaz D's update20 Nov 2019, 14:38
Reviewer Update
I would appreciate is someone from Absa can assist me or contact me on *** or by email *** with regards on my previous message.... I am tied of running up and down and still to receive no help what so-ever.
Absa's replyOfficial
20 Nov 2019, 17:28Dear Shanaaz
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply20 Nov 2019, 17:28
Official
Dear Shanaaz
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management