JZ
Janine Z

1 reviews | Active since Oct 2009

02 Sept 2015, 10:44

I am sick to death of Absa!

For months now I have advised Absa that I can afford R500 a month for my credit card, its not the full amount, but its better than not paying at all. I have spoken to them until Im blue in the face about harassing me daily with non stop phone calls. I have begged for them to stop sending me advertising and my savings account statements for an account I closed last year! I was with Absa for almost 20 years and due to this as well as their lack of service and bad attitude I left Absa, and have been SO happy with my new bank. If I could sell my kidney and pay off Absa so that I never hear from them again, I would happily do it in a heart beat! PLEASE STOP WITH THE 8 PHONE CALLS A DAY! No matter how many smses or phone calls I get, I STILL can only afford R500 a month, which is paid over EVERY MONTH on the 26th WITHOUT FAIL!

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Replies (1)
Absa
Absa's reply02 Sept 2015, 11:39
Official
Hello janinevz,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd