CB
Chandre B
1 reviews | Active since Mar 2024
28 Mar 2024, 08:27
I am not happy
There was money deducted from my account TWICE. WITHOUT MY APPROVAL! I have always banked with absa, but I am seriously considering moving to another bank. The deduction states it's journal debit rccs boss j.. what bank allows money to just dissappear from your account? I need both amounts removed SOON!
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Absa's replyOfficial
28 Mar 2024, 12:03Dear Chandre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care
Absa's reply28 Mar 2024, 12:03
Official
Dear Chandre Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***3. Kind regards,Vanessa CroweGroup Customer Care