BD
Byron D

1 reviews | Active since Dec 2016

11 Dec 2016, 07:10

I am not Angry I am sad

<p>Once upon a time...i callef ABSA and spoke to a really nice lady Poppy and in no time was i approved for a car finance.I was given a contact in the finance dep...where i was told that i may go ahead and look for a car.Never must i show them my ID as im already approved.i asked my boss the nrxt day off and confirmed with my buddies if they can handle a day without me.All went well...so too has my wife been given a day off.The next day...i took my old car and parked it at Sanlam Center and walked as i did not have much money to buy more feul.Took a taxi to Bellville and walked back to parrow searching for a nice car.I must say...it was fun walking with my wife and see dealers running around trying to refinance us after we yolf them that we already have an Apptoved finance with ABSA.We ended up back at our car and went on google to check for more dealers...ee found Andre Groenewald and drove to the place in Goodwood...wow those people are fun and to the point...wife and i liked them on the spot.We found the car we loved and after 6 hours of walking we sat in an aircon office drinking ice cold water filling out papers with ease.We were told that they will do the road worthy and tomorrow morning they will deliver the car if wr caint collect.The next morning...Andre called...saying they still waiting gor ABSA caint i call and ssk them if all is in order...i called and the gentelman told me he will call back and let me know what the holdup is....2 jours later he calls yo tell me i have been declined...i am sorry....that was tha***** like someone blew up a balloon in my heart...filled it with joy just to pop it later.When i told my wife...she too went up in smoke.Like i said...im not Angry at ABSA...just Sad .</p>

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Replies (2)
Absa
Absa's reply12 Dec 2016, 12:28
Official
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd
Absa
Absa's reply12 Dec 2016, 12:29
Official
Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved Kind regards Claudette Lewis Group Customer Care Absa Bank Ltd