NE
Nezette E

1 reviews | Active since Jan 2019

17 Jan 2019, 12:14

I AM JUST ANOTHER NUMBER FOR ABSA AFTER 15 YEARS

STAY AWAY FROM ABSA !!!!!!

I've been a client for more than 15 years and still I have to go into the branch for EVERY LITTLE SMALL ISSUE. One would think that after being a client of yours for more than 15 years and when I app**** for a OVERDRAFT not more than 3 months ago and it got approved, ABSA would then have ALL my details updated seeing that i got FICA'd in the overdraft application process. NOOOOOOOOO........the still keep the number from a decade back.......so I NEVER receive ANY OTP's for internet purchases and........NOW I AM DONE. GOODBYE ABSA!!!!!!!!!!

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Replies (1)
Absa
Absa's reply17 Jan 2019, 14:57
Official
Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback once matter has been resolved.

Kind regards
 Daphne Le Grange

Group Customer Care
 Absa Bank Ltd