LM
Lufunofuno M
1 reviews | Active since Dec 2019
02 Dec 2019, 14:31
I am being over charged on my vehicle
I was financed by ABSA for my vehicle. They stated that I'm paying 16% of interest but I pay 2248 of which is 750 for capital and R1250 for interest. it doesnt make sense, I requested them to send me calculation of my contract, its been a month now waiting. ABSA Im not happy
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Replies (1)Absa's replyOfficial
03 Dec 2019, 15:12Dear Lufunofuno
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology .Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology .Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Absa's reply03 Dec 2019, 15:12
Official
Dear Lufunofuno
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology .Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology .Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.
Regards
Lebogang Mashiane
Specialist Case Manager
Customer Value Management
